About the role
- As the US Head of Operational Risk Management, in this player/coach role is responsible for designing and implementing a comprehensive operational risk management framework. Your role is pivotal in fostering a strong risk culture and meeting regulatory expectations. Working closely with various business lines and functions, you will embed risk management practices and ensure the effective identification, assessment, and mitigation of operational risks. Own and drive the rollout of the Operational Risk Framework across BGC Group, GFI Group, and Cantor Fitzgerald. Monitor and ensure adherence to the operational risk policy and framework, facilitating training and risk awareness programs.
- Partner with business units to quantify operational risks and oversee the capture, investigation, and root cause analysis of crystallized risk events.
- Lead the Risk & Control Self-Assessment (RCSA) program, identifying and evaluating key operational risks and controls across the firm. Expand the RCSA process for Front Office areas, ensuring rigorous risk identification and evaluation. Prepare management information for risk committees, highlighting key risk and control issues, and tracking remediation plans. Chair and participate in Operational Risk Committees, escalating material issues to Senior Management and the Executive Committee as needed. Oversee the implementation of risk management technology solutions and ad hoc projects. Stay alert to Conduct Risk issues, addressing risks to client interests, market integrity, and competition due to inappropriate practices or behaviors.
- Build and maintain strong working relationships with Front Office personnel, Senior Management, and support functions. Bachelor's degree in Finance, Economics, Business, or a related field. 7-8 years of relevant experience, preferably within the operational risk/enterprise risk department of a financial institution. Demonstrated ability to lead enterprise-wide programs across multiple legal entities and business lines.
- Strong communication skills, with the ability to engage and articulate complex operational risk issues to Senior Management and C-suite. A solid understanding of capital markets business and other operational risks, including IT security, BCP, and regulatory compliance risks. Credibility at the Senior Management level, with excellent communication skills to build effective relationships.
- Strong analytical skills and the ability to work well under pressure.
- Experience in risk management technology implementation is an asset. A proactive and solution-oriented mindset, with a track record of successful risk management initiatives. Ability to work independently and manage multiple projects simultaneously. #LI-DV1 The Manager, Operational, will lead operational risk management for Cantor Fitzgerald, BGC Group, and GFI Group's US operations, ensuring robust identification, assessment, and mitigation of risks across people, processes, systems, and external events.