About the role
- Overview M&T Bank is at a pivotal moment of growth and transformation, and we’re seeking a senior technology leader to help shape the future of our Commercial Technology organization. We offer the best of both worlds the agility and entrepreneurial spirit of a mid-sized institution, combined with the scale, stability, and sophistication of a top-tier financial institution. With a strong capital foundation and an expanding national footprint, we are well positioned for continued innovation and growth. Reporting to the CIO of Commercial Technology, this role will lead the engineering strategy and execution for Commercial and Business Banking Sales, Lending, and Credit Technology including a team size of ~ 90 (mix of FTE and contractors. This executive will play a critical leadership role in delivering modern, scalable, and client-centric technology solutions that enable revenue growth, strengthen credit and lending capabilities, and enhance banker, customer, and operational experiences across key Commercial and Business Banking platforms. Relocation to Buffalo, NY is required, as this is a hybrid role. Primary Responsibilities
- Lead Domain Technology Strategy & Execution
- Define and execute the technology roadmap for Commercial and Business Banking Sales, Lending, and Credit platforms, ensuring alignment with enterprise architecture, business strategy, risk requirements, and client experience objectives.
- Drive delivery across a portfolio of high-impact initiatives, including: Commercial and Business Banking sales enablement platforms Lending origination, underwriting, and decisioning Credit platforms and workflow solutions supporting policy, adjudication, and portfolio management Banker-facing and client-facing digital capabilities supporting lending and relationship management Workflow, onboarding, servicing, and operational efficiency tools Data and integration capabilities that support growth, decision-making, and risk management within Commercial and Business Banking Engineering & Solution Leadership
- Lead multiple engineering teams responsible for building, integrating, modernizing, and supporting critical Commercial and Business Banking platforms.
- Develop scalable, secure, resilient, and high-performing technology solutions
- Establish engineering best practices across SDLC, DevOps, automation, and platform reliability
- Ensure strong architectural alignment across platforms, systems, and lines of business
- Provide strategic and hands-on technical direction to engineering leaders and teams
- Drive simplification, standardization, and modernization across the application portfolio Business & Cross-Line Collaboration Act as a trusted advisor and strategic technology partner to business stakeholders across: Commercial Banking Business Banking Sales, Lending and Credit organizations Risk and Operations partners Tech, Data & Cybersecurity
- Provide strategic input to help shape product roadmaps, prioritize investments, improve operating efficiency, and deliver differentiated customer and banker experiences.
- Drive Innovation & Modernization
- Champion transformation initiatives across Sales, Lending, and Credit ecosystems by Replacing or upgrading legacy platforms with modern, cloud-enabled technologies Improving workflow automation, straight-through processing, and digital capabilities Introducing emerging technologies to enhance customer experience, colleague productivity, and operational efficiency Driving continuous improvement across platforms, processes, and delivery models Adopting AI-enabled delivery practices in line with bank policy, governance, and standards Operational Excellence & Delivery
- Ensure strong execution across all technology initiatives within the domain and across the enterprise migration portfolio. Oversee delivery timelines, budgets, priorities, and resource allocation Maintain high standards of system performance, reliability, scalability, and supportability Track and report on key performance indicators, outcomes, and delivery health
- Partner with the CIO and senior leadership on strategic planning, execution, and prioritization
- Ensure effective incident management, resiliency planning, and service continuity Vendor & Product Management
- Manage strategic vendor relationships and product ecosystems supporting sales, lending, and credit capabilities.
- Evaluate and implement third-party solutions where appropriate Optimize vendor performance, value realization, and cost efficiency
- Ensure vendor-supported products align with long-term business and technology strategy
- Manage product lifecycle considerations, including upgrades, integrations, and decommissioning Risk, Compliance & Governance Maintain strong governance and controls across all supported platforms and transformation initiatives.
- Ensure compliance with regulatory requirements, internal risk frameworks, and technology standards Proactively identify and mitigate operational, technology, and delivery risks
- Partner with Risk, Audit, Compliance, and Information Security teams to ensure adherence to standards and readiness for review
- Ensure controls are embedded into technology solutions, delivery practices, and platform operations People Leadership & Culture
- Lead and develop a team of engineering leaders and technologists while fostering strong collaboration across peer leadership teams.
- Build and sustain a culture of innovation, accountability, collaboration, and inclusion
- Lead, coach, and develop high-performing teams and leaders Attract, retain, and grow diverse technology talent
- Provide mentorship and career development opportunities across the organization
- Influence beyond direct reporting lines to drive enterprise outcomes across a matrixed environment Education and
- Experience Required Combined minimum of 15 years of higher education and/or work experience, including:
- Minimum 4 years of engineering and/or architecture experience
- Minimum 11 years of large technology management and/or program leadership experience, including people leadership
- Minimum 5+ years of managerial experience leading technical teams and senior technology leaderswant Deep understanding of Commercial and/or Business Banking technology, particularly in sales, lending, credit, origination, underwriting, decisioning, servicing, and workflow platforms
- Proven experience delivering complex, multi-system technology initiatives across multiple business and technology stakeholders
- Strong knowledge of system development life cycle (SDLC), architecture, integration patterns, and enterprise delivery practices Demonstrated success leading multiple teams across different business domains and influencing in a matrixed environment
- Experience leading large-scale modernization or infrastructure transformation initiatives
- Strong ability to influence executive stakeholders across business and technology functions
- Experience delivering solutions using Agile methodologies Education and
- Preferred Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
- Strong experience in financial services, particularly Commercial Banking, Business Banking, Lending, or Credit
- Experience supporting multiple lines of business and enterprise-wide technology initiatives
- Strong understanding of modern engineering practices, including cloud, APIs, microservices, DevOps, and platform modernization
- Experience leading or supporting data center migration, hosting transformation, or large-scale infrastructure modernization initiatives Ability to translate business strategy into technology execution and measurable outcomes
- Experience delivering solutions using the Scaled Agile Framework Exceptional problem-solving, communication, and executive presentation skills #LI-JB3 M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $201,200.00 - $335,300.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Buffalo, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace. Career Site Privacy Notice