About the role
About the Role
Create an environment that inspires others to achieve theirs by blending a thorough knowledge of security processes and technology with company values to take appropriate actions that promote and maintain safety and security for people and facilities. Staff posts in our enterprise security operations centers, patrol our campuses in Milwaukee and Franklin, and provide security at Company special events.
What You'll Do
in the Role In security operations centers, monitor and dispatch alarms received from integrated security technology (access control, CCTV, intercoms and fire alarms) and building automation systems. Coordinate response to emergency incidents using security technology and two-way radios, handle incoming/outgoing telephonic and electronic communication, process ID cards, and document activities using a variety of methods. Use an engagement model of behavior and make proactive observations of potential risks to ensure a safe and secure campus experience for our workforce and visitors.
Serve as a first responder to emergency incidents. Using standard practices and good judgment, identify and respond to urgent situations to maintain safety for people and property. Monitor the operations center; conduct safety and security checks/audits as required.
Provide security related services to Northwestern Mutual employees and visitors in a way that demonstrates customer service, tact, confidentiality, and integrity. Participate in the continuous improvement of processes and services to develop your career and advance the capabilities of the team. Use solid critical thinking, interpersonal, and communication skills to resolve issues effectively.
What
You'll Bring to the Role High School Graduate or GED required. A minimum of two years of experience in a corporate or professional environment that includes performance under demanding conditions. Excellent customer service in a professional environment.
Experience using video management and access control systems. Proficiency in Microsoft suite of products. Valid driver's license with an acceptable driving record.
Able to work weekends and some holidays as part of the work schedule. Associates degree or 60 credits of post-secondary education from an accredited institution preferred. Current certification in First Aid/CPR/AED and bloodborne pathogen training preferred Must be certified within first 6 months of employment.
Skills
You'll Have Attention to Detail Customer Service Mindset Operational Functions Teamwork *THIS JOB IS PART OF A GROUP OF JOBS CONSIDERED ESSENTIAL SERVICES. ALL ESSENTIAL SERVICES EMPLOYEES ARE EXPECTED TO MAKE EVERY REASONABLE EFFORT POSSIBLE TO REPORT FOR WORK, EVEN DURING INCLEMENT WEATHER CONDITIONS. #LI-Onsite Candidates must successfully complete and pass any required testing. Compensation Range Pay Range - Start $20.38 Pay Range - End $30.58
Geographic Specific Pay Structure Structure 110
Structure 115 We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.
The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an
equal opportunity
employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. At Northwestern Mutual, we believe relationships are built on trust.
That our lives and our work matter. These beliefs launched our company over 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual.
What started in Milwaukee, WI has grown into 7,000+ home office professionals split across 3 campuses: New York City, Franklin and downtown Milwaukee (HQ) - each one bringing with it its own unique talent and culture. In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual as we are growing our digital and tech capabilities and are always on the lookout for bright, tech-savvy candidates. Northwestern Mutual is an
equal opportunity
employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.