Wealth Professional Services Consultant, Officer

• What we are looking for   Consultants in our Wealth Management practice serve as subject-matter experts in the implementation and upgrade of the Charles River Investment Management Solution (CRIMS) at our wealth management clients. Their contributions include   leading   and defining client requirements, configuring and tuning the solution to the client’s business and technical needs, training clients, testing workflows and resolving issues before taking the client “live”.   Consultants are expected to demonstrate basic understanding of the entire CRIMS offering and basic proficiency in   Wealth Management .     Why this job is important to us     The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019. Join us if delivering next generation infrastructure, using emerging technologies like AI and Blockchain sounds like a challenge you are up for.     What you will be responsible for   Serve as   a Wealth   subject-matter expert within CRIMS implementation and upgrade projects. Analyze and evaluate requirements while providing product expertise and guidance throughout the project.
• Ensure the solution meets the   client’s   business needs and that the client is prepared to assume ownership and operate the solution after go-live.
• Provide assistance to   other members of the Professional Services team and   proactively   develop and share best practices.   Educate clients on the functionality provided by CRIMS. Advise on best practices regarding the implementation and operation of Charles River solutions and services.   Monitor and evaluate client requirements to identify potential enhancements to Charles River solutions and services. Document and communicate product improvements as part of client-specific implementation projects or in response to trends in the marketplace.
• Contribute to software quality by clearly communicating defects to Technical
• Support and Product Management.
• Support the defect resolution process by providing clear descriptions of defects and validating the resulting fixes.
• Identify errors and mistakes in documentation and suggest corrections and improvements.     What we value
• Experience supporting or implementing   wealth management solutions within a wealth management firm   or software provider.
• Experience with managed account (SMA/UMA) programs, mutual fund   wrap   programs, Rep as PM, and Rep as Advisor programs is especially valuable.   Basic command of SQL and understanding of relational databases.
• Familiarity with FIX or similar protocols is a plus.
• Familiarity with Crystal Reports or similar reporting packages is a plus.   Familiar with SDLC Lifecyle A strong   appreciation of   client service. Consultants must understand client needs and build effective relationships. Must have the ability to work within a team environment and be focused on providing high-quality service to our clients.   Team   player   who shares knowledge and experience openly.   Takes   the initiative   to keep other team members informed by contributing to Best Practices library. Leverages the expertise of more-experienced colleagues.
• Strong verbal and written communication skills   including   the ability to convey plans, issues and risks to clients and team members in a clear and concise manner.
• Strong   problem-solving   skills.   An analytical   thinker who can decompose complex issues into components and perform root cause analysis.
• Strong time management skills   including   the ability to manage multiple projects in parallel.   The ability to travel to client sites throughout the United States and Canada as well as the ability to work effectively when remote from clients. Travel of 20%-40% is typical and but may exceed that in any given year. Education &

Preferred Qualifications

Four (4) year   degree   in   a business   or technical   field   such as Finance, Mathematical Finance, Economics,    Engineering or Computer Science. An advanced degree or industry certification such as the CFA is a strong plus.

2-3+   years'   experience Salary Range $70,000 - $118,750 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans. For a full overview, visit https://hrportal.ehr.com/statestreet/Home .

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