DD&T Digital Dexterity Implementation Lead

Job Description

• Manage   the   digital   dexterity   pipeline    Operate the   platform-signal   pipeline and standing   cadence   with DD (regular briefings for   upcoming   platform /tool   changes   and roadmap timing).
• Lead SME   contributions   to the   Change   Impact   Assessment   (CIA):   classify   impact (high/medium/low),   advise   on appropriate   enablement   responses , and   recommend   timelines and   resource   needs .    Serve   as   the technical   accuracy   gate for   platform-specific DD assets validate “ how   it   works   at   Takeda ”   guidance ,   maintain   FAQs / known-issues , and   define   practical   guardrails and   approved   practices.   Sign   off on technical   content   prior   to   publish   to reduce   learner   confusion   and   rework .    Own   delivery of high- credibility   enablement   moments: demos, office hours, tech-update sessions, SME Q&A, and SME   staffing   for DD Live/ regional   events.
• Develop   reusable   delivery   playbooks   ( runbooks , demo scripts, SME briefing notes) and   ensure   enablement   is   consistently   high   quality   across   regions .
• Manage   and   grow   the SME roster (Platform & Tool   SMEs ,   enablement   specialists ),   including   scheduling,   SLAs ,   rotation   plans, and   capacity   forecasting for   launches   and   sustainment .
• Ensure   coverage for   champions   calls, office hours and   local   activations , and coordinate SME   handoffs   with the Product   Owner   and Program Manager.
• Translate   technical   change   signals   into   actionable   inputs for the DD Product   Owner   and   Instructional   Designers (e.g., scope of work,   recommended   delivery formats,   localization   considerations ).
• Ensure   clear   acceptance   criteria   and   sign-offs   for tool- specific   learning assets.   Act   as   the   primary   liaison to   platform /product   owners   (DPE, Microsoft product   owners , etc.),   negotiating   SME access and   influence   over timelines.
• Work   closely   with   Change   Enablement   to   sequence   messages   and with Reporting &   Measurement   to   ensure   telemetry / usage   is   interpreted   correctly .   Maintain   a “technical   accuracy ” living   register   ( known   issues ,   workarounds ) and incorporate feedback loops from Champions and   regional   delivery   into   improvements .
• Drive post-release reviews for major   launches   and   adapt   SME   playbooks   to   minimize   recurring   issues   Remain   current   on   digital   and   emerging   technologies   and trends.     As   a   member   of the   Learning & Development   team support   other   team activit i es   as   needed   All   other   duties   reasonably   required   of the position     EDUCATION, BEHAVIOURAL COMPETENCIES AND

SKILLS

• Bachelor’s degree in Computer Science , Information Systems, Business, Education, or related field, or equivalent practical experience. Master’s degree preferred
• Minimum   7   years   experience   in platform/product enablement, technical training, digital workplace operations, or similar roles supporting enterprise adoption.   Demonstrated experience managing SMEs and coordinating enterprise-scale enablement (large launches, multi-region events, or enterprise rollouts).
• Strong stakeholder management and negotiation experience with product/platform teams; experience   establishing   SLAs and managing cross-functional dependencies.   Practical understanding of Microsoft 365 ecosystem and enterprise collaboration platforms (Teams, SharePoint) and an appreciation for AI/agentic tooling (Copilot/ myAibou ).
• Proven ability to create runbooks, knowledge bases, and repeatable delivery playbooks.
• Strong stakeholder management skills, with experience presenting to senior leaders and translating strategy into operational plans.   Communication – ability to communicate ideas and data both verbally and written in a persuasive and   appropriate manner .    Analytical Skills – ability to   analyze   a wide variety of data and make   appropriate decisions .
• Experience in managing multiple   stakeholders   networks   A strong executor, ability to implement deliverables in   a timely   and effective manner   Open to new ways of working and applying new methodologies
• Preferred Skills & Attributes   Comfortable in a lean environment and skilled at applying automation or AI-enabled approaches to scale delivery.
• Hands-on experience delivering demos and live enablement sessions at scale.
• Experience contributing to Change Impact Assessment processes and aligning technical delivery to impact tiers.
• Experience working in a matrixed environment and negotiating capacity   tradeoffs   across partner orgs.
• Experience managing distributed SME teams and supporting global/regionally dispersed activations.
• Strong written and verbal communication skills; ability to translate technical details into practitioner-friendly guidance.     Takeda Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location Cambridge, MA U.S. Base Salary Range $154,400.00 - $242,550.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations Cambridge, MA Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt Yes It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.