About the role
Job Description
- We are seeking a detail-oriented Business Analyst with strong experience in stakeholder engagement, user requirements gathering, and Agile delivery to support Laboratory Information Management System (LMS) initiatives. The ideal candidate will have hands-on experience working with laboratory environments (preferably HLA labs) and be proficient in translating business needs into clear, actionable user stories within Azure DevOps. This role will also require a platform-level perspective, supporting cloud-hosted environments, system integrations, and end-to-end data workflows across laboratory systems, instruments, and third-party applications. DESCRIPTION Core BA Responsibilities
- Lead requirements gathering sessions with cross-functional stakeholders Elicit, analyze, and document business and functional requirements with a strong focus on LMS workflows
- Translate requirements into well-defined user stories, acceptance criteria, and backlog items in Azure DevOps Act as a liaison between business stakeholders and technical teams to ensure alignment and clarity
- Support Agile ceremonies (sprint planning, backlog grooming, stand-ups, retrospectives)
- Ensure requirements reflect laboratory workflows, compliance needs, and data integrity standards
- Collaborate with QA to support test case development and UAT validation
- Identify gaps, risks, and process improvement opportunities within LMS implementations Maintain documentation including process flows, use cases, and system diagrams Platform-Level Responsibilities Gather and document end-to-end platform requirements, including LMS systems, third-party integrations, and instrumentation interfaces
- Support requirements for cloud-hosted environments, including user access models (SSO, roles, permissions), environment strategy (Dev / Test / Prod), and release and upgrade workflows
- Define and document integration requirements APIs (REST, HL7, FHIR where applicable) and data exchange formats and workflows Map end-to-end data flows across systems, ensuring traceability from instrument to system to external interfaces
- Identify and document system dependencies and constraints across platforms
- Partner with architecture and engineering teams to align on system design, scalability, and performance considerations
- Support validation and compliance requirements in cloud and integrated environments (e.g., audit trails, data integrity, Part 11 considerations)
- Contribute to release planning and readiness assessments, ensuring dependencies are captured and managed Key Skills Stakeholder communication and facilitation Requirements documentation and analysis Agile / Scrum methodologies Azure DevOps proficiency Process mapping Systems thinking across multi-platform environments Understanding of integration patterns and data flows Critical thinking and problem-solving Attention to detail in regulated environments
REQUIREMENTS
Required Qualifications
Bachelor's degree in Business, Life Sciences, Information Systems, or related field 7+ years of Business Analyst experience Strong experience in requirements elicitation and stakeholder management Proven ability to write clear, concise user stories and acceptance criteria Hands-on experience with Azure DevOps (Boards, backlog management, user stories) Experience working with Laboratory Information Management Systems (LIMS/LMS) Direct experience in a laboratory setting (clinical, diagnostic, or research)
Preferred Qualifications
- Experience working in HLA laboratories
- Familiarity with lab workflows such as sample tracking, testing, and reporting
- Knowledge of regulatory environments (CLIA, CAP, FDA, GxP, 21 CFR Part 11)
- Experience supporting cloud-based or SaaS platforms
- Experience with system integrations and APIs Exposure to data analysis, reporting, or SQL (nice to have) Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an
Equal Opportunity
Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.