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U.S. Bank/Curated role

Learning Consultant (Technology, Digital, Product, and Data & Analytics)

Charlotte, NC, 8 locationsFull-timePosted 13 days ago0 applicants
On-siteCorporate Functions & Risk
Accepting applications
Type
Full-time
Mode
On-site
Level
Open

About the role

Job Description

  • The Learning Consultant is a senior individual contributor within U.S. Bank's Enterprise Learning & Development organization, embedded within the Technology Learning and Digital/Product Learning practices. This role serves as the primary learning strategist and business-facing partner for assigned technology and digital   domains — owning   the end-to-end learning strategy and acting as the face of Learning & Development to business stakeholders, with a primary focus on Artificial Intelligence (AI) literacy, adoption, and upskilling.     The Learning Consultant   supports mid-sized client groups and supports enterprise, strategic initiatives in partnership with Sr. Learning Consultants .    This position   partners with instructional designers, content developers, vendors,   project managers,   and facilitators to bring   learning products   to life. This position   is   a highly visible, consultative role that requires   credibility with Technology leaders , a strong point of view on capability development, and the ability to translate complex business needs into actionable learning strategies.     Key Responsibilities   Learning Strategy & AI Upskilling   Execute   the learning strategy for assigned Technology Learning and   Digital/Product business lines and their strategic   roadmap for capability development.
  • Support   enterprise-wide AI upskilling strategy spanning foundational AI literacy, role-based application tracks, and advanced practitioner pathways — aligned to U.S. Bank's AI adoption goals and regulatory environment.   Conduct ongoing strategic needs assessments in partnership with   Sr. Learning Consultants and   business leaders to   identify   skill gaps, prioritize learning investments, and define success metrics.
  • Contribute to a   dynamic AI Learning Strategy and Roadmap that reflects emerging tools (e.g., Microsoft Copilot, generative AI platforms), evolving roles, and the competitive talent landscape.   Stay current on AI trends, responsible AI practices, and the evolving skills landscape; translate insights into proactive, forward-looking learning strategies before business partners feel the need.   Business Partnership & Stakeholder Consulting   Serve as   one of the   L&D point s   of contact and trusted   advisor   for Technology, Digital, Product, and Data & Analytics   leaders — owning   the relationship and   representing   the full capabilities of the L&D organization.   Proactively engage stakeholders to surface emerging capability needs, influence learning investment decisions, and ensure learning strategy is integrated into broader talent and business plans.
  • Partner with Sr. Learning Consultants to translate   ambiguous business challenges into clearly scoped learning solutions; build compelling business cases and gain executive sponsorship for strategic programs.   Represent Learning & Development in cross-functional AI working groups, technology leadership forums, and governance councils — bringing a credible L&D perspective to enterprise-level conversations.
  • Partner with HR Business Partners, Talent Management, and Workforce Planning to connect learning strategy to career architecture, succession planning, and organizational capability goals.     Solution Ownership & Vendor Orchestration
  • Support   the learning solution architecture for assigned   business lines   —   working with Instructional Designers to   determin e   the right mix of modalities, vendors, internal resources, and platforms to meet strategic   objectives .   Commission and direct instructional designers, content developers, and external vendors to execute against the defined strategy; provide clear briefs, feedback, and quality standards.
  • Manage vendor and third-party partner relationships — evaluating offerings, negotiating scope, and holding partners accountable   to   outcomes.
  • Provide insights into the   learning portfolio for Technology and Digital/Product audiences, ensuring content   remains   current, relevant, and aligned to business priorities.
  • Partner with Sr. Learning Consultants to evaluate   emerging learning technologies and AI-powered tools; make recommendations on platform investments and capability expansions that serve the strategy.     Measurement, Insights & Continuous Improvement
  • Define KPIs and evaluation frameworks for all learning strategies; own the narrative on learning effectiveness and business impact for assigned domains.   Synthesize data from multiple sources (LMS/LXP analytics, stakeholder feedback, business performance indicators) to generate insights and continuously evolve the learning strategy.
  • Provide insights to produce   executive-ready reporting and strategic recommendations;   may   present to senior leaders and L&D leadership on program performance, emerging needs, and investment priorities.
  • Identify   and escalate risks to learning strategy execution;   recommend   mitigation plans and communicate proactively with stakeholders.

Basic Qualifications

- Bachelor’s degree in business, human resources, or related field, or equivalent work experience - Six or more years of learning and development, HR, or business experience

Preferred Qualifications

  • Demonstrated knowledge of AI/ML concepts, generative AI tools, and their business application; ability to engage credibly with technical stakeholders on AI topics   -
  • Proven   track record   of   supporting   learning strategy at an enterprise or large business unit scale   -
  • Experience directing vendors, instructional designers, or content partners to execute learning solutions; ability to provide clear creative and strategic direction   - Excellent written and verbal communication skills; ability to build compelling narratives and business cases for learning investments   -Master's degree in Organizational Development , Business Administration, or a related field   - Certification in talent development strategy (e.g., ATD CPTD), consulting, or AI/data literacy (e.g., Google AI Essentials, Microsoft AI-900)   -
  • Experience in financial services, banking, or a similarly regulated industry   -Familiarity with Microsoft Copilot, Azure AI Studio, or similar enterprise AI platforms and their workforce adoption patterns   -
  • Experience with Learning
  • Experience Platforms (LXP), skills intelligence tools, or AI-powered learning technologies from a strategy and governance perspective   - Background working alongside or embedded with Technology , Digital, and Product   organizations as an HR/L&D business partner   -
  • Experience   demonstrating   strong executive presence and   building   multi-year learning roadmaps   for   senior leadership   The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our  disability accommodations for applicants . Benefits Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here . U.S. Bank is an

equal opportunity

employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify U.S. Bank participates in the U.S.

Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S.

Citizenship and Immigration Services. Learn more about the  E-Verify program .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role.

In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements).

Pay Range $98,175.00 - $115,500.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment.

U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance.

U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA).

In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S.

Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Benefits and perks

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Additional details

Pay Range $98,175.00 - $115,500.00 U.S.

Bank will consider qualified applicants with arrest or conviction records for employment.

Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance.

Bank is subject to, and conducts background checks consistent with the

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