U.S. Bank logo
U.S. Bank/Curated role

Senior Product Manager, Business Customer Journey & Delivery

Minneapolis, MN, 26 locationsFull-timePosted 20 days ago0 applicants
On-siteTechnology & Digital
Accepting applications
Type
Full-time
Mode
On-site
Level
Open

About the role

Job Description

We are seeking a Senior Product Manager to lead a Manage U.S. Bank Accounts journey team within Business Banking, with primary responsibility for owning and delivering digital experiences for small business clients.     The Senior Product Manager will lead a cross-functional team across product, engineering, design, agile, risk, and content to deliver measurable customer and business outcomes. The role requires strong product judgement, disciplined discovery and requirements elicitation, strategic prioritization, and the ability to influence effectively across internal partners and external stakeholders.

Key Responsibilities Discovery

Lead planning for discovery cycles, ensuring   partner   teams   (research, design, engineering, product partners, etc.)   understand the scope and understand the goals . This includes workshops and journey mapping sessions. Definition Create and manage requirements, refine scope, and define product metrics to improve journey engagement, adoption, and retention.

Delivery Lead cross-functional execution across   agile,   engineering, design,   testing, and risk   to deliver   iterative improvements with measurable customer and business impact . This includes confident decision-making on scope and tradeoffs. Dependencies Proactively identify and engage dependent teams involved in delivery success, including business line stakeholders, other digital teams, change management, go-to-market, and banker engagement.

L eadership Use product expertise to engage across teams and Journeys, anticipate challenges, and seek areas of collaboration

Basic Qualifications

Product Management experience ​

Preferred qualifications

  • , capabilities, and skills 5+ years of product management experience, preferably in digital product s , digital user experience, and/or customer experience
  • Experience building digital products in an Agile environment, preferably both desktop and native mobile applications.   A strategic mindset with the ability to connect dots across business, technology, and customer needs.   Demonstrated ability to lead across disciplines, influence without formal authority, and communicate clearly with stakeholders at multiple levels.   Technical fluency to partner effectively with   architecture and   engineering on feasibility, sequencing,   workflows,   and delivery tradeoffs.   Intermediate-to-strong knowledge of   UX practices,   core development components , and testing practices   involved in digital delivery .
  • Experience managing product metrics and operating effectively in a regulated or risk-managed environment.
  • Familiarity with core banking products (deposits, cards, lending).   The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our  disability accommodations for applicants . Benefits Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here . U.S. Bank is an

equal opportunity

employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify U.S. Bank participates in the U.S.

Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S.

Citizenship and Immigration Services. Learn more about the  E-Verify program .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role.

In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements).

Pay Range $133,365.00 - $156,900.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment.

U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance.

U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA).

In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S.

Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Benefits and perks

Inclusion and belonging
The job you are searching for is not available.
Find more jobs to match your strengths. Return to the home page and search.
Technology and Digital
Do you get excited about solving difficult challenges and want to expand your technology and digital career? Whether you have previous banking experience or are new to the industry, there is an opportunity for you.

Additional details

Pay Range $133,365.00 - $156,900.00 U.S.

Bank will consider qualified applicants with arrest or conviction records for employment.

Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance.

Bank is subject to, and conducts background checks consistent with the

Ready to apply?

Take the next step.
It takes 90 seconds.

Applications are reviewed directly by the U.S. Bank hiring team. You will be redirected to their careers page.

0applicants so far
Full-timerole type
On-sitework mode

You can return to this role from saved jobs any time.

Senior Product Manager, Business Customer Journey & Delivery at U.S. Bank | Your Site Name | HireGeneral