Product Management Associate – Product Coordinator

• LOCATION Hybrid – 8 days a month in the office (Philadelphia PA or New York City NY are preferred. Other locations can include Hagerstown MD, Tampa FL, or Waltham MA) OVERVIEW The Wolters Kluwer Medical Education & Medical Practice (MEMP) team is looking for a Product Management Associate to act as team coordinator supporting MEMP product managers and the Director of the MEMP Business Unit. This position works with a variety of cross-functional roles beyond the product team including our editorial, marketing, sales, customer support and enablement, market research, UX and technology teams. Although it is an entry-level position, the team member is this role is treated as a peer who gains the opportunity to learn about medical education business models, which are rapidly evolving to meet the needs of faculty, students, residents, physicians and institutional customers, while building a foundation for career growth into a variety of potential roles across the Health Learning & Practice organization. As a Product Management Associate, the person in this role contributes to the success of the overall MEMP portfolio through maintenance of existing product, sales and customer-facing product documentation, support of Product Managers in the research and development of new product, and rollout and adoption of standardized processes within and across teams. The person in this role must be a careful listener with the ability to recognize shared challenges across teams and team members and the confidence to propose potential solutions. In addition, this person must demonstrate strong project management skills while adapting to change easily as deadlines shift and new opportunities arise that will shuffle priorities. RESPONSIBILTIES
• Manage and communicate project schedules, track deliverables, coordinate cross-functional meetings, maintain overall MEMP calendar, coordinate and track budgets and regularly report project status to team
• Provide direct operational and administrative support to the Director and the Director’s leadership team, ensuring priorities, deliverables, and communications are effectively coordinated.
• Create and manage operational checklists to support repeatable execution and reduce errors across teams.
• Champion documentation templates maintain updates, meeting notes, and documentation related to products in Confluence while also organizing and maintaining files on Health – MEMP SharePoint
• Identify, implement, and support group adoption of process improvements
• Collaborate with other team coordinators to create, review, and update internal Standard Operating Procedure (SOP) documentation, support teams in implementation of SOPs Process invoices and track spending against line-items using spreadsheet software in coordination with the full team Maintain regular reporting on market penetration, sales, and analytics and synthesize market updates Utilize internal systems for product record creation and communication of critical product identifiers, pricing, and availability across sales channels Respond to Customer
• Support requests for information within the same day Assist team with research initiatives, defining yearly priorities, coordinating interviews, communicating with participants, processing honoraria, organizing notes, and tracking results QUALFICATIONS College degree (BA/BS) required; or equivalent experience
• Strong project management and time management practices and understanding of related tools Solid knowledge of Excel formulas and functions, including pivot tables, preferred Interest in Medical Education and Medical Practice product markets Analytical skills with ability to make sound decisions backed up by data Six months+ experience interning or working in business environment or academic offices Required Abilities or Certifications
• Manages day-to-day tasks independently, checking in with and asking questions of managers to ensure quality and timeliness of work Accepts increasing responsibility for assignments
• Manages time effectively, responding to and juggling a changing list of priorities and business needs to meet deadlines Conducts work with integrity, professionalism, and accountability Takes a proactive, logical and systematic approach to solving problems and contributes potential solutions that add value for the internal team and customers Contributes new ideas, methods, or solutions that improve the workplace, customer experience, or challenge others to think creatively about common challenges or processes Identifies and proposes operational efficiencies in daily work; applies quality standards and ensures accuracy and completeness of work outputs Understands and chooses the appropriate timing, method, and message for communicating with peers, managers, and customers and does so with clarity and professional tone TRAVEL < 5% for annual multi-day team meeting #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation $45,300.00 - $75,900.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to
• Work for Employee Wellbeing Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring

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