VP, Agency Adoption & Engagement
What You’ll Do • Own the agency adoption and engagement outcome for Applied’s entire commercial lines collaboration portfolio across North America—accountable to leadership for converting product availability into active, day-to-day usage and bound premium at scale • Identify and marshal the resources required to deliver it—securing the investment and aligning the teams across Applied’s business units and the Customer • Experience, Sales, and Delivery functions that own execution Set the adoption strategy across the portfolio—including Submissions Manager and Submission-less—defining what strong adoption looks like, building the playbook and operating model that scales it, and driving the organization to deliver against it Personally lead the most strategic conversations with Chief Broking Officers and senior agency leaders, earning their buy-in on how Applied helps them execute their agency’s carrier strategy—and securing the executive-level commitment that unlocks adoption across each organization • Define and scale the digital adoption motion, partnering with Applied’s Customer • Experience team to combine human-led and digital enablement into a repeatable model that drives usage and successful outcomes efficiently across the base Shape the book-roll strategy that drives market consolidation—prioritizing the highest-value opportunities, building the repeatable process to execute them, and personally leading the largest and most complex migrations Own the change-management strategy and build the scalable operating model that turns product availability into durable adoption across the portfolio—this role goes well beyond training and enablement Reinforce the network effect on both sides of the market strengthen agencies’ relationships with carriers and demonstrate to carriers the value of being powered by Cytora Travel as needed (up to 25%) for onsite workshops, executive sessions, and strategic business reviews We’re looking for someone who Can work remotely, with occasional in-person attendance for team meetings, offsites, and leadership events Your experience should include some or all of the following 10+ years in commercial insurance—in agency/brokerage, carrier, distribution, or insurtech—or in management consulting with a strong insurance/P&C focus, with a track record of influencing senior stakeholders and driving outcomes. • Proven ability to lead through influence—mobilizing resources and driving execution across teams you don’t own, in a matrixed organization.
Applied Systems
VP, Agency Adoption & Engagement
What You’ll Do • Own the agency adoption and engagement outcome for Applied’s entire commercial lines collaboration portfolio across North America—accountable to leadership for converting product availability into active, day-to-day usage and bound premium at scale • Identify and marshal the resources required to deliver it—securing the investment and aligning the teams across Applied’s business units and the Customer • Experience, Sales, and Delivery functions that own execution Set the adoption strategy across the portfolio—including Submissions Manager and Submission-less—defining what strong adoption looks like, building the playbook and operating model that scales it, and driving the organization to deliver against it Personally lead the most strategic conversations with Chief Broking Officers and senior agency leaders, earning their buy-in on how Applied helps them execute their agency’s carrier strategy—and securing the executive-level commitment that unlocks adoption across each organization • Define and scale the digital adoption motion, partnering with Applied’s Customer • Experience team to combine human-led and digital enablement into a repeatable model that drives usage and successful outcomes efficiently across the base Shape the book-roll strategy that drives market consolidation—prioritizing the highest-value opportunities, building the repeatable process to execute them, and personally leading the largest and most complex migrations Own the change-management strategy and build the scalable operating model that turns product availability into durable adoption across the portfolio—this role goes well beyond training and enablement Reinforce the network effect on both sides of the market strengthen agencies’ relationships with carriers and demonstrate to carriers the value of being powered by Cytora Travel as needed (up to 25%) for onsite workshops, executive sessions, and strategic business reviews We’re looking for someone who Can work remotely, with occasional in-person attendance for team meetings, offsites, and leadership events Your experience should include some or all of the following 10+ years in commercial insurance—in agency/brokerage, carrier, distribution, or insurtech—or in management consulting with a strong insurance/P&C focus, with a track record of influencing senior stakeholders and driving outcomes. • Proven ability to lead through influence—mobilizing resources and driving execution across teams you don’t own, in a matrixed organization.