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You will partner with engineering and software development teams to implement permanent fix and preventive improvements What you'll bring • Proven experience performing deep RCA for production incidents • Strong understanding of end-to-end system architecture (cloud, web apps, APIs, databases, infrastructure) • Hands-on experience with observability tools (logs, metrics, traces) Ability to identify patterns and drive preventive actions • Experience writing clear, structured postmortems Ability to analyze operational data using tools, queries, or AI-assisted methods • Strong systems thinking and problem-solving skills Background in QA, test engineering, or automation engineering (strong plus) • Experience using AI or advanced analytics for incident analysis or pattern detection Understanding of distributed systems and failure modes • Experience with data analysis / visualization tools (e.g., Power BI, Tableau) Mindset focused on eliminating recurring issues, not just fixing incidents Strong communication skills to explain complex issues clearly Required 7+ years in Systems Engineering, ITSM, RM/CM Background in SRE, Support or QA One or more of the following SRE Tools T-APM, T-Trace, CatchPoint, Grafana Hands-on experience and understanding of concepts and tools such as SAFe, Agile, DevOps, CI/CD, Data Analytics, and building Gen AI use cases Experience with AI technologies, Python, SQL, data analytics, Power BI and ITSM tools (e.g., ServiceNow) Modern Enterprise Release Management/Change Management and ITSM Preferred BS/BA in Computer Science Preferred tools modern Release Management processes for Agile and DevOps environments Jira Align, JSM, Jira Cloud, Git for enterprise RM/CM Relevant certifications (SAFe, Agile, DevOps, AI/ML) Joining our team comes with amazing perks and benefits Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories AT&T internet (and fiber where available) and AT&T phone. #LI-Onsite – Full-time office role-Ready to join our team?

JOB TITLE Associate Director Technology – II JOB LOCATION 2900 W. Plano Pkwy, Plano, TX 75075 DUTIES • Supervise a team of IT employees that are responsible for the development and delivery of IT system solutions and perform functions involved in the development and integrity of new applications, systems, and the support and maintenance of existing applications or systems. • Manage a team working in technical sub families including Agile, Application • Design and Programming, Business • Support, Database, Systems Architecture and Engineering, Systems Technical • Support, and Technical Disciplines of Software Delivery Project / Program Management, and Technology Security.

Role Overview Join our team as an opening for a Sr Specialist Member of Technical Staff (OSS Software Developer) focused on building next-generation Operational Support Systems (OSS) that power network operations, automation, and operational intelligence.

What you’ll bring • 3+ years software Engineering experience • Strong proficiency in Python and software engineering best practices for enterprise application development. • Hands-on experience developing and deploying Generative AI solutions using Large Language Models (LLMs) and Prompt Engineering techniques.

As a Principal Data/AI Engineering your tasks may include, but are not limited to, the following: Architect, develop, and optimize scalable, high-performance solutions using advanced software engineering methodologies and cutting-edge Data & AI technologies, transforming complex data into actionable insights that drive informed decision-making and business growth through collaborative efforts with diverse teams.

We are seeking a Director, Technology to lead the transformation of our software delivery organization through AI-accelerated engineering practices, modern DevOps platforms, and developer experience (DevEx) innovation.

We are seeking an Associate Director, Technology to lead and scale engineering teams responsible for building AI-native software and digital products.

Success in this role requires Deep understanding of application security architecture Strong knowledge of AI/ML technologies, frameworks, and deployment models Hands-on experience with AI security controls and implementation Ability to code, automate, integrate, and validate technical solutions Practical familiarity with AI security standards and threat frameworks Hands-on familiarity with source control, repository workflows, CI/CD integration, and artifact/package management, including platforms such as GitHub and JFrog Detailed Job This role is centered on securing AI-enabled applications and platforms through a combination of application security architecture, AI threat modeling, technical design review, secure implementation guidance, and control validation.

Our NOC Technical Lead (Network Engineer II) (Government) earns $108,000 - $194,788 yearly. Not to mention all the other amazing rewards that working at AT&T offers.

Overview AT&T is seeking an experienced Lead Member of Technical Staff (AI Systems Engineer) to join the Residential Gateway Operations Engineering team.

From sales pitches to expert product recommendations, you’ll take center stage as you use various methods (live video, telephone and chat) to sell products and services, conduct demos and provide a premier sales experience to online shoppers.

Interface with application clients to troubleshoot and resolve onboarding and integration issues. • Collaborate with the internal operations team to ensure client requests are provisioned correctly and within the agreed-upon service level agreements (SLAs). • Work closely with the product team to develop automated onboarding solutions for application clients, including creating workflows supported by ServiceNow.

Plano Parkway, Plano, TX 75075 DUTIES Conduct design, development and certification work in the areas of new Broadband and Transport products/technologies, systems/platform architecture, hardware/software development engineering, technical security and QA Design/Certification.

JOB LOCATION 3400 W Plano Pkwy., Plano, TX 75075 DUTIES • Responsible for the development and delivery of it related work relative to the technical sub families including Agile, Application • Design and Programming, Business • Support, Database, Systems Architecture and Engineering, Systems Technical • Support, and Technical Disciplines of Software Delivery and Technology Security.

Strategically oversee and optimize vendor relationships and sourcing of technical products and services, ensuring alignment with organizational technology goals and SLA’s (Service Level Agreements), financial impact, industry best practices, and comprehensive governance in IT, Network, and CTO environments.

Develop big data analytics models using tools including Tableau, Palantir, Power BI, and business process integration. Quantify data variances and apply statistical methods within the big data space.

Specialist Member of Technical Staff JOB LOCATION 200 S. Laurel Ave Bldg A Middletown, NJ 07748 DUTIES • Design and develop in a research and development environment in areas of new products, technologies, systems and platform architecture, technical security, and QA design and certification.

JOB LOCATION 1025 Lenox Park Blvd NE, Atlanta, GA 30319 DUTIES • Design, develop, test, and maintain software applications that support business objectives and deliver optimal performance. • Collaborate with cross-functional teams to gather system requirements, conduct code reviews, and ensure high-quality deliverables.

Act as a subject matter expert and acknowledged authority within the organization for assigned product(s) or product line(s). • Lead entire Product lifecycle with hands-on work with technical, business, legal, and marketing partners driving numerous self-service digital applications.

JOB TITLE Senior Software Engineer REMOTE TYPE Office Worker* *Office Worker In office position with work from home allowed, i.e. flex or hybrid worker JOB LOCATION 208 S.